May 29, 2011
Re: Your services
As you requested, we are most happy to provide you this letter of recommendation based on the services we received from you during our visit to South Africa in September and October 2010.
You provided personal attention and guidance upon our arrival at the Johannesburg airport by meeting us in the baggage claim area, providing luggage assistance, minivan transportation and checking us into our bed and breakfast. Your excellent service continued during the time we were scheduled to be in your area and did not stop until we entered the security area for passenger boarding when we departed Johannesburg.
You were quick to determine our interests and needs. You were prompt and kept the established schedule while being flexible when our interests required additional time. You communicated well and anticipated situations before occurrences relating to time, traffic, weather, food, eating facilities, and accommodations. You were knowledgeable of the areas visited and willingly found answers to questions if you did not have first-hand information.
We would be honored if you used our names as a reference and we would be most happy to answer inquiries from potential clients that are considering your services.
February 18, 2011 2:49 PM
Subject: Desde Argentina, agradecimiento
... René, el guía que nos ha acompañado en Johannesburgo y Parque Kruger ha sido excelente, tanto en su atención y su paciencia como en su predisposición hacia el grupo, y en especial hacia Jorge, un viajero en silla de ruedas al que lo ha asistido todo el tiempo.
Gracias por todo,
Un gran cariño desde Argentina
February 03, 2011 4:01 PM
Asunto: FW: - viaje a Sudafrica
Positivo: GUIA de Johannesburg - parque Kruger: EXCELENTE / Sr. René M. Rodriguez
Juana y Alberto
Tuesday, November 02, 2010 10:37 AM
Subject: Thanks to you both!
Hi Rene and Ebrahim,
This morning I've received an evaluation document from Mr and Mrs Gutz detailing their trip - you may be interested in reading it.
They've also sent me a wonderful reference, which I think will be going up on my website as soon as I can get my designer to put it up!
Thanks to you both for the wonderful service you gave my clients, from what they have said they really had a great trip and enjoyed themselves immensely.
Bye for now!
Ultimate Africa Tours & Safaris